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Terms and conditions

Sales conditions

These sales conditions concern online sales of bisb products and services.

How to order

Gift cards or services can be bought by visiting the website www.bisb.it and include the acceptance of these general sales conditions about products’ availability price and delivery costs.

All prices comprehend IVA.
All modification on Iva tax or others communicated online will provoke the related modification on prices. Prices are valid in Italy.

In case of temporary unavailability of a product in order we will partly send the available goods or substitute the unavailable product.
Prices are effective, shipping charges anticipated on behalf of the customer are indicated in the cart page and checkout as “shipping”.

If required, the invoice is available but only in case the request occurs when ordering. in the section “notes” of checkout, in fact, customer will indicate its TVA NUMBER or PEC or e.f. Code.

Payments

We accept the following forms of payment:

  • Wire transfer: using Id order in motive the customer make a bank transfer. Order won’t be send or considered complete until money transfer will be ultimated and received on our checking account.
  • Payment at place: customer can pay by cash or card directly at barber shop after delivery.

 

Delivery

Order is delivered directly to the address indicated in among 7 working days after receiving the order. Anyway the delivery is always in maximum 30days
From the order.
Bisb takes the risk until delivery. Only after the delivery, ultimates by an express courier designated,the customer will take the riskf the goods.

Withdrawal

Specifically, the consumer is guaranteed the right to withdraw within 14 days sending the attached form and returning the goods by postal at his/her expenses.
Withdrawal could be also partial: you will find instructions inside the box.
Bisb will refunds the order together with standard shipping costs in 14 days from receiving goods or having proof of its sending but may suspend the refund until receiving goods or tracking number.
Method of payment will be the same of the order but, if paid at barber shop the refund will be completed by chèque or other arranged method.
In case of partial return, shipping costs will be proportionally refunded.

Claims and alerts

For any claims or information request the customer can address to bisb at Via Vittorio Emanuele II n.25 55100 Lucca, or write to info@bisb.it.